Privacy Policy — miau4d

1.1  This Privacy Policy is published by miau4d ("we", "us", "our"), the operator of the online sports betting and casino platform accessible at https://miau4d.app (the "Platform"). It applies to all personal data processed in connection with your use of the Platform, whether you are a registered account holder, a visitor browsing the site without an account, or a former user whose account has been closed.

1.2  This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern the full relationship between you and miau4d. In the event of any conflict between this Privacy Policy and those documents on a privacy-related matter, this Privacy Policy prevails.

1.3  miau4d is committed to handling your personal data with the care, transparency, and security it deserves. We apply privacy-by-design principles throughout our product development process and conduct regular internal reviews of our data practices to ensure ongoing compliance with applicable data protection standards.

2.1  For the purposes of this Privacy Policy, the following definitions apply:

3.1  miau4d collects Personal Data across several categories depending on how you interact with the Platform. The table below summarises the categories of data collected and typical examples within each category.

3.2  We do not collect payment card numbers (Visa, Mastercard) directly. Any card-based transactions are processed entirely by PCI-DSS-compliant third-party payment processors; miau4d receives only a masked reference token, not the full card number or CVV.

4.1  Directly from you. The primary source of your Personal Data is information you voluntarily provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or enter a promotional competition.

4.2  Automatically during your use of the Platform. When you visit miau4d, our servers and analytics systems automatically log Technical Data and Usage Data. This happens regardless of whether you are logged in. We use first-party analytics tools to understand aggregate platform performance; we do not use Google Analytics or similar third-party analytics trackers that send your data to outside organisations for profiling purposes.

4.3  From third-party identity verification providers. When you submit KYC documents, miau4d may use an automated identity-verification service to check the authenticity of your documents and cross-reference your details against public and proprietary databases. The service returns a pass/fail result and risk score; miau4d retains the result and the associated document images.

4.4  From payment processors. When you initiate a deposit or withdrawal, your bank, e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja), or payment gateway may share transaction metadata with miau4d — such as timestamps, transaction IDs, and masked account identifiers — to facilitate reconciliation and fraud prevention.

5.1  miau4d processes your Personal Data for the following purposes, each supported by a corresponding legal basis:

5.2  Withdrawal of consent. Where processing is based on your consent (for example, receiving promotional SMS or email), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

6.1  miau4d does not sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes. We share data only in the following limited circumstances:

• Service Providers (Processors): We engage trusted third-party service providers to perform functions on our behalf, including payment processing (banks and e-wallet operators such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), identity verification, cloud hosting, and customer-support tooling. Each service provider operates under a binding data-processing agreement that restricts them from using your data for any purpose other than performing the agreed service.
• Game Studios: When you play a game supplied by a third-party studio (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe), a session token and a pseudonymous player identifier are passed to that studio's servers to render the game. No directly identifying information such as your name, email, or bank details is shared with game studios.
• Law Enforcement and Regulatory Authorities: miau4d may disclose Personal Data to Indonesian law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or where disclosure is necessary to prevent or detect criminal activity — including money laundering and underage gambling.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving miau4d, your Personal Data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections. We will notify you via email and/or a prominent platform notice before your data is transferred and becomes subject to a different Privacy Policy.
• Professional Advisers: We may share data in aggregated or pseudonymised form with legal, financial, or compliance advisers who are bound by professional confidentiality obligations.

7.1  miau4d uses cookies and similar tracking technologies (local storage, session storage, pixel tags) to operate the Platform and improve your experience. The following cookie categories are used:

7.2  miau4d does not deploy third-party advertising cookies or retargeting pixels. We do not participate in programmatic advertising networks. You will not see miau4d banner ads following you across other websites as a result of cookies placed by us.

7.3  You may configure your browser to block or delete cookies at any time. Please note that disabling Strictly Necessary cookies will prevent you from logging in or using core Platform features. Instructions for managing cookies are available in your browser's help documentation.

8.1  miau4d retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The table below sets out our standard retention periods by data category.

8.2  At the end of the applicable retention period, Personal Data is either securely deleted or permanently anonymised so that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

9.1  miau4d implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational measures include:

• Encryption at rest and in transit: All Personal Data stored in our databases is encrypted using AES-256 or equivalent standards. Data in transit is protected by TLS 1.2+ as noted above.
• Access controls: Access to systems containing Personal Data is granted on a strict need-to-know basis. All internal access is logged and subject to regular audit. Multi-factor authentication is enforced for all administrative accounts.
• Penetration testing: miau4d commissions independent security assessments of the Platform on a regular basis to identify and remediate vulnerabilities before they can be exploited.
• Incident response: We maintain a documented incident-response plan. In the event of a data breach that poses a risk to your rights and freedoms, miau4d will notify affected users within a reasonable timeframe consistent with applicable law.
• Employee training: All miau4d staff with access to Personal Data receive regular data-protection training and are bound by confidentiality obligations in their employment agreements.

9.2  While we take every reasonable precaution, no internet transmission or electronic storage system is 100% secure. miau4d cannot guarantee absolute security but will act promptly and transparently in the event of any confirmed security incident affecting your data.

9.3  Your own security responsibilities: You are responsible for keeping your account credentials confidential. Use a strong, unique password for your miau4d account, enable two-factor authentication where available, and never share your login details with anyone. miau4d support staff will never ask for your password.

10.1  Subject to applicable law and certain exceptions, you have the following rights in relation to your Personal Data held by miau4d:

• Right of Access: You may request a copy of the Personal Data we hold about you, including information on how it is processed and with whom it has been shared.
• Right to Rectification: If your Personal Data is inaccurate or incomplete, you may request that we correct or update it. For account profile details (name, email, mobile number), you can update most fields directly within your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your Personal Data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. Please note that we may be required to retain certain data for legal compliance purposes even after an erasure request.
• Right to Restriction of Processing: You may ask us to pause processing your data in certain circumstances — for example, while we verify the accuracy of data you have disputed.
• Right to Data Portability: Where processing is based on contract or consent and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests at any time. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Rights related to automated decision-making: If miau4d makes any fully automated decision that produces a legal or similarly significant effect on you (for example, an automated account suspension based on fraud-detection algorithms), you have the right to request human review of that decision.

10.2  How to exercise your rights. To submit a data rights request, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Complex or high-volume requests may require an extension, in which case we will notify you accordingly.

10.3  miau4d will not charge a fee for standard data rights requests. However, if a request is manifestly unfounded or excessive (for example, repetitive requests submitted in bad faith), we reserve the right to charge a reasonable administrative fee or decline to action the request, with explanation.

11.1  miau4d employs both automated and manual controls to prevent underage access, including date-of-birth checks at registration and document-based age verification during KYC. We take underage gambling seriously and treat any attempt to circumvent these controls as a material breach of our Terms & Conditions.

11.2  If you are a parent or guardian and believe that a minor in your care has registered on the miau4d Platform, please contact us immediately at [email protected]. We will act on all credible reports within 24 hours.

12.1  The miau4d Platform may contain references to third-party services such as the websites of BRI Liga 1, Persija Jakarta, Persib Bandung, Bali United, or international leagues (EPL, Champions League, La Liga, Serie A, Bundesliga). If you navigate to any third-party website by clicking such a reference, that site's own privacy policy governs how your data is handled. miau4d has no control over third-party sites and accepts no responsibility for their privacy practices.

12.2  The inclusion of a reference to a third-party organisation on the Platform does not constitute an endorsement by miau4d of that organisation's privacy or data practices.

13.1  miau4d may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised each time a change is made.

13.2  Where a material change is proposed — for example, a new category of data being collected, a new purpose for which existing data will be used, or a new category of third-party recipient — we will notify registered users via the email address on file and/or via a prominent notice on the Platform at least 14 days before the change takes effect. Your continued use of the Platform after that date constitutes acceptance of the revised Privacy Policy.

13.3  For minor, non-material changes (such as typographical corrections or clarifications that do not alter substantive rights), the updated Policy will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your data.

14.1  If you have any questions, concerns, or complaints about how miau4d handles your Personal Data, please contact our Data Protection team through the following channels:

• Email: [email protected] — use subject line "Privacy Enquiry" or "Data Rights Request"
• WhatsApp: +62 811 9999 4444
• Support Hours: 24/7 — Indonesian-speaking agents available at all times (WIB, UTC+7)

14.2  We are committed to resolving all privacy-related complaints fairly and promptly. You will receive an acknowledgement within 5 business days and a substantive response within 30 calendar days of our receipt of all relevant information.

14.3  If you are not satisfied with our response, you may have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. miau4d will cooperate fully with any such authority in connection with a complaint.